Overview spUtil enables you to perform common functions in a Service Portal widget client script. You can access the methods by passing in spUtil as a parameter in your client-script function. Many of these methods have not been documented by ServiceNow, so we have combed through the source code once again to bring you another Service Portal cheatsheet!
Save time and maximize your productivity with this quick reference document for you to use day-to-day. Now updated for the New York release. Overview Displays an inline attachment section with support for drag-n-drop uploads on any catalog item or record producer within Service Portal Features No changes to out-of-box widgets Supports drag-n-drop Supports multiple attachments at once Attachments can be required via Portal Options Attachments can be disabled via Portal Options When enabled, replaces the OOB attachment feature Compatibility Limited to Service Portal, will not work in CMS Does not support order guides Only supports "widget-sc-cat-item-v2" widget Installation Install the update set Navigate to a catalog item or record producer and add Catalog Attachments to the Variable Sets related list.
Configuration All configuration is done via the Portal Settings tab on the catalog item form. Overview: Gamification is a great way to add incentives for users to explore and use the service portal repeatedly.#5 ServiceNow Service Portal Training - Portal Themes
Adds support for image uploads Support for three different templates. Overview: To create a personalized welcome message, use the Greetings Title widget to generate a message that displays the users first name in the page title. This directive generates a field very similar to a reference field in the platform.
Thank you to everyone that was able to attend our CreatorCon breakout at Knowledge It was great finally meeting so many of you. Due to overwhelming demand, we are releasing the Presentation and Update Set for the theme we built during the breakout.
Also keep in mind this theme only styles the homepage and does not alter the content or layout. Fortunately, with the right approach, you can quickly and consistently achieve the look you want. In this session, you'll learn how to build a custom theme by correctly applying styles at the widget, page, and theme level and taking advantage of out of the box styles and css variables.
Founder of NewRocket, Inc. Former senior engineer and team lead of Service Portal at ServiceNow. I have a beautiful wife and three amazing kids.
Stay up to date with new posts on ServicePortal. Error: Please enter a valid email address. Error: Please confirm your password. Error: Password and password confirmation do not match. Skip to content 0. Articles Widgets Documentation Contact. Subscribe to get notified when we post new articles or tutorials. Email Address. About ServicePortal. Search Search.Interceptor is designed to intercept a form or a process by providing sequence of questions and answers that lead us through a procedure.
While ServiceNow has several built-in interceptors, we have created our interceptor for the purpose of this content. Interceptor Answer. This is an answer or option we provide for our interceptor question. In our piece, we have created answers for Meeting, Training, Party, and Other. Record Producer. What is a Record Producer and how it differs from an Interceptor? You are commenting using your WordPress. You are commenting using your Google account.
You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email. Notify me of new posts via email. Skip to content Interceptor is designed to intercept a form or a process by providing sequence of questions and answers that lead us through a procedure. Open image in new tab to clearly view its content. Hope this helps. Share this: Twitter Facebook. Like this: Like Loading Leave a Reply Cancel reply Enter your comment here Fill in your details below or click an icon to log in:.
You can embed videos, images, links to internal knowledge base KB articles, and links to external sources of information and instruction documentation. The description appears under a More information link on the record producer to give users any additional information they need. This field is available when you select the Classic Mobile for the Classic Mobile picture type.
After you submit the form, the VariablesVariable SetsCategoriesand Catalogs related lists become available. Before you begin. Table 1. Note: The list shows only tables and database views that meet the scope protections for field styles. Note: Post insert script overrides the target record values and record producer template values.
Related tasks Create record producers from tables. Related concepts Populate record producer data and redirect users. Related reference Variables to collect data for record producer fields. The descriptive name for the record producer. Table name. The table in which the record producer creates records. A check box for making the record producer active. Only active record producers are available to users if they meet the role criteria.
Preview Link. A link that opens a preview of the item. Post insert script. Script that operates on the submitted record, after the record is inserted in the associated table. The service catalog this record producer belongs to.
The service catalog category this record producer belongs to. When users perform catalog searches, only items that are assigned to a category appear in search results. The CMS view in which the item is visible. The roles required to use the record producer.
Can cancel. A check box for displaying a Cancel button on the record producer.
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Users can click Cancel to cancel the record producer and return to the last-viewed screen. What it will contain.
Short description. A short summary of the record producer. The full description of the record producer. Comma-separated list of tags used to search for the record producer. See Configure keyword search for catalog items.Typically, record producers are used to allow users to create incident or change request records. When the record is submitted using a record producer, you are redirected directly to the generated record.
Oftentimes it is more desirable to redirect users back to the catalog or their homepage and provide them with an information message telling them that their record has been created. The following script can be used to redirect a user to a page other than the record created by the record producer.Console di gioco: come orientarsi tra i modelli di ottava generazione
It also adds an information message containing a link to the record generated. The information message will be displayed at the top of the page that the user gets redirected to. I tried this redirect on our CMS page but it takes me to the home page within the iFrame… the header is included in the iFrame.
The dynamic content block on your new page will need to contain code like this to redirect and break out of the inner frame. Anyone know how force a record producer to update an existing record instead of inserting a new one? Is there an abort command you can put in the record producer script? Then your update would need to be a GlideRecord query and update.
I have tried the script. Why is it so? If you can set it up and reproduce it in the ServiceNow demo instance I can take a look. Another thing is that current. I am unable to get the reference of created record in current object. The IT department will contact you for further information if necessary. If not, the the info message appears but the record producer shown is erroneous. Regarding the current.For those of you working with record producers and building out dynamic pages, you may be aware that this can be a bear to work with.
I have done this in the past and always need reference material. You may be reading this and wondering what the use case for this guide is. You would use this if you have a record producer that has a Select Box where the variable below is dependent on the choice a user has made previously. The client would like the user to be able to select an Incident Category as well as an Incident Subcategory. Make sure this one is a Lookup Select Box. The reference qualifier here is important.
LIST in the application picker. I have populated some categories in addition to the out of box categories included with Madrid. Populate as many categories as you would like in here. Please keep in mind that simple is generally best with ServiceNow. Letting users select categories may be specific to the scope of the clients work. That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway.
After we made some base categories lets make some matching subcategories. The element HAS to match in your reference qualifier for the subcategory variable. Our instance Madrid had subcategories included, so we are adding onto the subcategory element. Labels are the pretty version of the data that drives behind it. I generally will use all lowercase with underscores if I need to include spaces in values. The dependent value is the value that this data depends on.
Which means if you select a Category of Software, all Subcategories with dependent values of Software will show. Once you have this entered click Submit. Only do this for a few Categories for the time being. We want to test that our qualifier works. Thank you for taking the time to read this, I hope this can be useful in the future.
ServiceNow - Dependent Variables on Record Producer in Service Catalog
View the latest company news and materials, track business, and review licensing and commission information. Clients and financial advisors can manage accounts, track transactions and performance, download statements, learn more about AIG annuities, and more. Producers can view the latest company news and materials, track business, and review licensing and commission information.How do you reset a dymo labelwriter 450
Track the status of controlled master programs, view policy details, download policy documents, access invoices, and more. Experience powerful technology, smart use of data analytics to enhance plan health and a more personal experience for your participants. Envision MORE for your retirement plan. Business Individual. Manage accounts, download statements and forms, learn about products, and more. Life Insurance Consumer.
Life Insurance Producer. Private Client Group. Correspondent Lending Seller Portal. Access portal for all loan registrations, locking, confirmations, extensions, and PAs.Dita exeter drx-2029a grigio fumo di cristallo dargento antico del
Receive free, accredited online training in multinational risk assessment and program design. Annuities Account Access. Employers and employees can access claim forms, claim reports, and information on claim status. Producer Life Insurance Portal Connext. IntelliRisk Advanced. Report a Claim.We provide cost-effective, streamlined and uniform licensing data and compliance services for insurance professionals. NIPR's number one priority is to provide excellent service to our customers. We continue to monitor new developments related to State Government operations and regularly update information on the pages linked below.
State Insurance Department Bulletins. NIPR makes it easy to apply for or renew licenses. Licensing Center Learn More.Piano_fin_infra-p.xls
State Requirements and Contact Information. Apply for a New License. Add a Line of Authority. Renew an Existing License. Change Contact Information. Attachment Warehouse. Producer Database PDB. NIPR Gateway. Authorized Business Partners.
Company Appointment Renewal Invoices. Account Manager Billing. Get the Free Mobile App All of your insurance licensing information at your fingertips. About the National Insurance Producer Registry We provide cost-effective, streamlined and uniform licensing data and compliance services for insurance professionals.
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